Privacy Policy

We keep this short on purpose — we don’t like long, intimidating policies any more than you do. Here’s exactly what we collect, what we do with it, and how to get in touch.

What we collect

  • Your name, phone, address and email when you place an order, so we can deliver it.
  • Whatever you type when you contact us via WhatsApp, email, or Instagram.
  • Basic browsing information (pages you visit, your device type) through cookies and Google Analytics — only so we can understand how the site is used and improve it.

What we do with it

  • Fulfil and deliver your order.
  • Reply to your messages.
  • Send you the occasional follow-up about an order when needed.

We do not sell, rent or trade your personal information with anyone.

Cookies

We use a small number of cookies to keep your cart, your wishlist and your login session working between page views. You can clear them at any time from your browser settings; the site will still work, you’ll just lose what was saved in your session.

Third-party services

A few trusted services help us run the shop. The information each one receives is limited to what they need to do their job:

  • Google Analytics — anonymised traffic statistics.
  • ElasticEmail — order notification emails.
  • Our delivery partner — receives your name, phone and shipping address so the courier can reach you.

Your rights

You can ask us at any time to see, correct or delete the personal information we hold about you. Just send a message to info@jooli.store and we’ll handle it within a few days.

Contact

Last updated: May 2026